Last updated: September 2026
At HochzeitsElite, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and what rights you have when using the HochzeitsElite website and services.
1. Who We Are
HochzeitsElite is an online platform connecting couples with wedding professionals and venues, including photographers, videographers, wedding planners, bridal shops, and wedding venues.
For privacy-related questions, please contact us through our Contact Us page.
2. Information We Collect
Depending on how you use HochzeitsElite, we may collect the following information:
Information provided by couples
When submitting a wedding enquiry, you may provide:
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Name
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Email address
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Phone number
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Wedding date
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City, ZIP code, or region
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Selected wedding category
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Budget range
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Information included in your enquiry or message
Information provided by wedding professionals
If you create a professional profile, we may collect:
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Name and business name
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Business contact information
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Email address and telephone number
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Business address or service area
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Business description and biography
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Services offered
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Pricing information
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Photos and gallery content
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Social media links
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Availability information
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Account and login information
Account and transaction information
Where applicable, we may process information relating to:
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User accounts
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Listing subscriptions
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Wallet or credit balances
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Lead unlocks
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Payments and transactions
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Invoices and payment records
Payment card details may be processed directly by third-party payment providers rather than stored by HochzeitsElite.
3. How We Use Your Information
We may use personal data to:
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Provide and operate the HochzeitsElite platform
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Create and manage user accounts
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Publish and manage professional listings
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Process wedding enquiries
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Match enquiries with relevant professionals
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Notify professionals about relevant leads
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Facilitate lead unlocking where applicable
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Process payments and account credits
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Respond to enquiries and support requests
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Improve our website and services
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Prevent fraud, abuse, and security incidents
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Comply with legal obligations
We only use personal information for purposes that are permitted under applicable data protection law.
4. Wedding Enquiries and Lead Matching
When a couple submits a wedding enquiry, HochzeitsElite may use the information provided—such as category, date, location, and budget—to identify relevant wedding professionals.
Where our lead system applies, selected professionals may receive information about a relevant enquiry before the couple’s full contact details are revealed.
The contact information may remain restricted until an eligible professional unlocks the lead using the platform’s applicable credit or payment system.
We only share personal information with professionals where this is necessary for the operation of the service and permitted under applicable law.
5. Legal Basis for Processing
Where GDPR applies, we process personal data on one or more of the following legal bases:
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Consent – where you have given consent for a specific purpose.
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Contract – where processing is necessary to provide a service you have requested.
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Legitimate interests – where processing is necessary for legitimate business or operational purposes and does not override your rights.
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Legal obligation – where processing is required by applicable law.
Where processing is based on consent, you may withdraw your consent at any time.
6. Cookies
HochzeitsElite may use cookies and similar technologies to operate the website and improve your experience.
Cookies may be used for purposes such as:
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Website functionality
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Login and account functionality
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Remembering preferences
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Analytics
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Website performance
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Security
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Marketing, where applicable and permitted
Where legally required, non-essential cookies will only be used after obtaining the appropriate consent.
You can manage cookie preferences through the website’s cookie settings.
7. Analytics and Third-Party Services
We may use third-party services to operate, secure, analyse, or improve the website.
Depending on the services implemented on the website, these may include:
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Website analytics providers
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Hosting providers
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Email services
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Payment providers
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Security services
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Mapping or location services
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Social media integrations
These providers may process personal information on our behalf or independently according to their own privacy policies.
8. Sharing Your Information
We do not sell your personal information.
We may share personal information with:
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Relevant wedding professionals when required to fulfil an enquiry
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Service providers supporting our website and business operations
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Payment providers
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Hosting and security providers
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Legal or regulatory authorities where required by law
We only share information where there is an appropriate legal basis for doing so.
9. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
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Destruction
However, no online service can guarantee absolute security.
11. International Data Transfers
Some of our service providers may process data outside your country or outside the European Economic Area.
Where GDPR applies, we take appropriate steps to ensure that international transfers of personal data are carried out using legally recognised safeguards.
12. Your Privacy Rights
Depending on applicable law, you may have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal data
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Request restriction of processing
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Object to certain processing activities
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Withdraw consent where processing is based on consent
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Request data portability
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Lodge a complaint with a relevant data protection authority
To exercise your rights, please contact us using the contact details provided on our website.
13. Children’s Privacy
HochzeitsElite is intended for adults and is not directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
14. Third-Party Websites
HochzeitsElite may contain links to third-party websites, including social media platforms, payment services, or external websites belonging to wedding professionals.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
The latest version will always be published on this page with the relevant update date.
16. Contact Us
If you have questions about this Privacy Policy, your personal data, or how HochzeitsElite processes information, please contact us through our Contact Us page.
HochzeitsElite
Your Wedding. Your Vision. Your Elite Selection.